Meet the Client Support Staff

Charlie Bowman
Director of Client Support
Areas Charlie Supports on Campus:  All areas
Years at Stony Brook: 
32
Alma Mater: 
Duke University
Degree/Major: 
B.S. in Civil Engineering, M.S. in Engineering Management
Prior Work Experience: 
More than 40 years working with computers in large and small organizations
David V. Ecker
Desktop Support Manager
Areas David Supports on Campus:  All areas
Years at Stony Brook: 
12
Alma Mater: 
Stony Brook University
Degree/Major: 
B.S. in Computer Science, M.S. in Technological Systems Management
Prior Work Experience: 
Programmer/Technical Support at Donovan Data Systems
Favorite Thing About the Job: 
"I love the opportunity to work with students and staff to help fix their varied computer issues."
Brett Auletta
Technology Support for Stony Brook Southampton

Areas Brett Supports in Southampton:  The day-to-day technology support operations including desktop computing, public computer labs, networking, telecommunications, and audio/visual activities
Years at Stony Brook: 
9…Began working at Stony Brook Southampton in April 2007
Prior Work Experience: 
Eight years as a Systems Support Engineer in Instructional Computing at Stony Brook University
Favorite Thing About the Job: 
"The opportunity to be amazing."
Favorite Quotes: 
"Twenty years from now you will be more disappointed by the things you didn’t do than by the ones you did do. So throw off the bowlines. Sail away from the safe harbor. Catch the trade winds in your sails. Explore. Dream. Discover." - Mark Twain

"Yesterdays are over my shoulder,
So I can’t look back for too long.
There’s just too much to see waiting in front of me,
and I know that I just can’t go wrong."  - Jimmy Buffet

Mike Basile's Photo Submission Michael Basile
Web Designer/Developer and Programmer Analyst
Areas Michael Supports on Campus:  All areas, mainly West Campus. Serves as Web designer/developer for the DoIT Web site.
Years at Stony Brook: 
1
Alma Mater: 
University of Connecticut
Degree/Major: 
B.S. in Computer Science
Prior Work Experience: 
Nerd Herd at a local Buy More
Favorite Thing About the Job: 
"Saving the world, one computer at a time."
Favorite Quote: 
"If it’s not on fire, it’s a software problem."
Nikia T. Brown
Programmer Analyst

Areas Nikia Supports on Campus:  All areas, but primarily the library.
Years at Stony Brook: 
4
Degree/Major: 
Business Administration
Favorite Thing About the Job: 
"Working with such a dynamic and energetic team of co-workers."
Favorite Quot
e:  "What gets us into trouble is not what we don’t know, it’s what we know for sure that just ain’t so."

James Doyle
Lead Programmer Analyst
Areas James Supports on Campus:  All areas, mainly West Campus. Serves as Symantec AntiVirus Server Administrator
Years at Stony Brook: 
3.5
Alma Mater: 
Fordham University
Degree/Major: 
History/Political Science
Prior Work Experience: 
IT Support for Wenner Bread Products Inc.
Favorite Thing About the Job: 
"Learning new and interesting things."
Favorite Quotes: 
"He who defends everything, defends nothing." - King Frederick II of Prussia

"A house divided against itself cannot stand." - Abraham Lincoln
Mark Lang's Photo Submission Mark Lang
Programmer Analyst
Areas Mark Supports on Campus:  Faculty and staff computers, mainly on West Campus. Supports the computers and equipment in the DoIT Training Facility and serves as Client Support’s point person for Microsoft SharePoint.
Years at Stony Brook: 
1
Alma Mater: 
University of Missouri - Rolla
Degree/Major: 
Bachelor’s Degree in English with high school teaching certificate
Prior Work Experience: 
Computer Support Assistant at Waldner’s Business Environments in Farmingdale, NY; Network Administrator with First Niagara Financial Group in Rochester, NY
Favorite Thing About the Job: 
"Using my training as a teacher to educate users on the various uses of a computer."
Favorite Quote: 
"A facility for quotation covers the absence of original thought." - Dorothy L. Sayers
Mauro Nicoletto
Programmer Analyst

Areas Mauro Supports on Campus:  "We turn no one away."
Years at Stony Brook: 
"I’m in my third glorious year."
Alma Mater: 
Long Island University
Degree/Major: 
Criminal Justice
Prior Work Experience: 
Diverse, varied and inconsequential
Favorite Thing About the Job: 
"The proximity to my house."
Favorite Quote: 
"I think computer viruses should count as life. I think it says something about human nature that the only form of life we have created so far is purely destructive. We’ve created life in our own image." - Steven Hawking

Kerrin Perniciaro
Communications Specialist
Years at Stony Brook:  Second year
Alma Mater: 
Ithaca College
Degree/Major: 
Corporate Communication
Prior Work Experience: 
Assistant Director of Athletic Communications at Syracuse University, 1999-2006
Favorite Thing About the Job: 
"I learn something new every day."
Kim Rant
IT Training Manager

Kim’s Primary Responsibilities Include:  Training support for PeopleSoft and Lotus Notes
Years at Stony Brook: 
13
Favorite Quot
e:  "If you want a clear, concise, easy to understand explanation … ask a trainer."

Jane Rogan
Help Desk Coordinator

Areas Jane Supports on Campus:  All areas under Client Support
Years at Stony Brook: 
24
Alma Mater: 
Suffolk Community College
Degree/Major: 
Business Administration
Prior Work Experience: 
"Office manager for an accounting firm"
Favorite Thing About the Job: 
"Working with the students."

Michael Thaxter
Lead Programmer Analyst
Areas Mike Supports on Campus:  Mainly West Campus, but pretty much anyone with a question…Mike also serves as Domain SMS Administrator
Years at Stony Brook: 
8
Alma Mater: 
Dowling College
Degree/Major: 
Computer Science
Prior Work Experience: 
Eight years in a private IT consultant business
Favorite Thing About the Job: 
"The knowledge and power I gain!!! MWAHAHAHAHA!!! Seriously? I would say helping the users and trying to be an asset for others in my support team."
Favorite Quote: 
"Life is like a movie, write your own ending."